| Customization: | Available |
|---|---|
| After-sales Service: | Free Charge |
| Warranty: | 12 Months |
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Our Service
1.Reply your inquiry in 24 working hours.
2.Customized design is available.OEM & ODM are welcomed.
3.Professional engineers & Exclusive and unique solution.
4.Well-trained staffs.
5.Return Policy: For defective goods,please send us the pictures to confirm then we will give you the replacement during warranty period.
6.Warranty :We warrant that this product shall be free from defects in material or workmanship for 1 year from the date of purchase.The warranty of the battery is 1year from the date of purchase.This warranty does not apply to any product that has been subject to misuse,abuse,negligence or neglect.Defects caused by tempering ,alterations and /or repairs are not covered by this warranty.
7.Payment :L/C,Western Union...
FAQ
1. Q: Can I get samples before my formal order?
A: Yes, special sample services are available. And the sample cost can be relived once the formal order comes.
2. Q: How do you control the quality?
A: 1. Provide sample test report confirmation; 2. Seal sample confirmation. 3. Shoot production videos during the production process; 4. Send out test reports and test videos when the products are off-line; 5. Use foam cartons and woven bags for packaging, and the perfect packaging method ensures that the products are not damaged during transportation.
3. Q: Can I get a customize service?
A: Yes, ODM OEM services are available. (Appearance color, decal, power, etc. can be customized if the quantity can be above 50sets)
4. Q: What is the warranty time of your products?
A:The motor and controller are guaranteed for 18 months.
5. Q: How about payment terms and price terms?
A: Payment Terms: EXW,FOB,CNF/CFR,CIF,L/C, etc. Price Terms: Sample list 100%;Regular order 100% TT or 100% L/C or 30%TT,70%L/C.The specific payment method can be negotiated.
6. Q: What's the approximate lead time?
A: After the advanced payment confirmed, normally 5 days for stock products,15 days for conventional models , and 30 days for special models.
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